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Outsourcing Is not a dirty word: For many small to medium-sized businesses, outsourcing IT can make all the difference.

Technology is one of the most critical aspects in today’s world and many businesses find it expensive to carry a complete IT department. If you or your employees are spending more and more time dealing with IT security, firewall and monitoring issues; it’s time to call CIC Networks.

[message type=”custom” width=”100%” start_color=”#375E97″ end_color=”#375E97″ border=”#333333″ color=”#ffffff”]CIC Networks offer you the same kinds of technology as like large corporations without the big financial commitment. We take care of all your security, patch management and professional services needs so you can get your focus on your core business.[/message]

You’ll like our flexibility, rapid implementation and enthusiastic customer support. You’ll get exactly what you need to fit your needs.

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Security/Firewalls. Our redundant firewall hardware and software provides two firewalls linked in fail-over architecture for maximum security.

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Patch Management. Whenever vendor patches/upgrades become available we install them very promptly.

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Professional Services.  CIC Networks offer you a variety of other services including IT consulting, platform and server configuration, configuration audits and application management.

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   Why our Customer’s Outsourced Service Desk

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[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  24/7 monitoring – get peace of mind knowing your systems are safe

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Single Point-of-Contact (SPOC) for all fault logging

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  No requirement to cover Holiday or Sick leave

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  ITIL standard documentation on a Customer by Customer basis

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Customer based process and procedures designed together with our customers

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Proactive monitoring: we pinpoint and fix problems before they create downtime

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Schedule Customer Service reviews to maintain customer relationship

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Flexability to free up internal resource to concentrate on your business

   Deliverables:

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[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Personalized process and procedures to fit your business

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Cover 24x7x365

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Scheduled reporting, including service levels, tickets logged, and remediation options

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Customer agreed service level review meetings

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Technical Support Technician always 1^st Contact

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Recommended System Audit/ Health check schedule

[udesign_icon_font name=”fa fa-angle-double-right” color=”#375E97″]  Automated Health Checks/ Audits of hardware and software using our Management Technologies

[message type=”custom” width=”100%” start_color=”#375E97″ end_color=”#375E97″ border=”#333333″ color=”#ffffff”]Managed Services from CIC Networks bring predictability to both your business and your budget, giving you better technology ROI and more time to focus on what really matters – your business.
As a business owner your time and effort should be spent on growing your company, not handling IT issues. Let CIC Networks relieve your IT headaches and help streamline your business operations.[/message][divider]

Outsource your technology to CIC Networks

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Contact CIC Networks today and find out how our managed IT services can help you get your business where it needs to be.